Please check the email account you used to complete your order to see if you can find a dispatch confirmation email in your inbox.
If you cannot find your email, try the following:
- Check your junk/spam folders
- Search your email for QNL, your order number, name(s) of item(s) purchased
- If you still can't find your email, your order may not have been dispatched yet.
Should you need us to double-check your order status, please submit a support ticket from here.